he333's Privacy Policy

Types of Information Collected

he333 may collect the following types of information:

• Identity Information: Your full name, date of birth, national ID number or passport number (for age verification).
• Contact Information: Email address, phone number, and home address.
• Account Information: Username, password (in encrypted form), and account preferences.
• Financial Information: Deposit and withdrawal history, payment method details (bKash, Nagad, Rocket, or bank account). Full payment details are not stored directly on our servers.
• Technical Information: IP address, browser type, device information, cookie data, and site usage logs.
• Gaming Activity Information: Betting history, win/loss records, and account activity.

How Information Is Collected

We collect information in the following ways:

• Directly Provided Information: Information you provide yourself during registration, login, payment, and support interactions.
• Automated Collection: Monitoring your browsing behaviour through cookies, web beacons, and other tracking technologies.
• From Third Parties: Necessary information from payment providers and identity verification agencies.

Purpose of Using Information

he333 uses collected information for the following purposes:

• Creating and managing accounts and verifying your identity.
• Processing deposits, withdrawals, and other financial transactions.
• Ensuring platform security and preventing fraud and money laundering.
• Fulfilling legal obligations and meeting regulatory requirements.
• Providing customer support and resolving complaints.
• Ensuring responsible gaming and supporting at-risk users.
• Informing you about relevant promotional offers and bonuses (only with your consent).
• Improving platform performance and resolving technical issues.

Sharing Information with Third Parties

he333 does not sell your personal information. However, information may be shared with third parties in certain circumstances:

• Payment Processors: To complete transactions with bKash, Nagad, Rocket, and banking partners.
• Identity Verification Agencies: To complete the KYC (Know Your Customer) process.
• Technology Providers: Game providers and IT service providers who assist in operating the platform.
• Legal Authorities: In accordance with lawful instructions from courts or government agencies.
• Fraud Prevention Agencies: To prevent money laundering and fraud.

Before sharing information with any third party, he333 ensures that they comply with privacy protection standards.

Cookies & Tracking Technologies

The he333 website uses cookies. Cookies are small text files stored in your browser that help our site function better.

• Essential Cookies: Necessary for maintaining login status and security.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For analysing site usage statistics (without any personal identification).

You can control cookies at any time through your browser settings. However, disabling essential cookies may cause some site features to stop working.

Data Retention & Security

he333 uses industry-standard technologies to keep your information secure:

• SSL Encryption: All data transfers between your browser and our servers are encrypted.
• Firewall & Access Controls: Strict security measures to prevent unauthorised access.
• Regular Security Audits: Routine testing to identify platform vulnerabilities.
• Data Minimisation: Only necessary information is collected and deleted once its purpose has been fulfilled.

Financial transaction data is retained for a specified period in accordance with legal requirements. Some information may be retained even after an account is closed due to legal obligations.

Your Rights

As a user of he333, you have the following rights:

• Right of Access: The right to request a copy of the information we hold about you.
• Right of Rectification: The right to request correction of inaccurate or incomplete information.
• Right of Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
• Right to Object to Processing: The right to request to opt out of marketing communications.
• Right to Data Portability: The right to receive your information in a structured format.

To exercise these rights, please contact us at the support email listed below. We will resolve all valid requests within a reasonable time.

Protection of Minors

The he333 platform is for users aged 21 and above only. We do not knowingly collect any information from minors. Age is verified at the time of registration, and any account information belonging to a minor is deleted immediately.

If you believe a minor is using the platform, please notify our support team immediately.

International Data Transfers

he333's servers and partner organisations may be located in various countries. In such cases, appropriate safeguards are ensured for data transfers, such as standard contractual clauses and data protection agreements. Before sending data to an international destination, the data protection standards of that location are verified.

Policy Changes & Updates

he333 reserves the right to modify this privacy policy at any time. All changes will be published on this page and the review date at the top of the policy will be updated. Registered users will be notified by email in the event of significant changes. Continued use of the platform after any changes will be considered acceptance of the new policy.

Responsible Gaming & Use of Information

he333 takes responsible gaming very seriously. By analysing your gaming activity data, we can identify risky behaviour and contact you if necessary. This use of information is solely for your protection — not for advertising.

To learn more about responsible gaming, visit our Responsible Gaming page.